We depend on solutions that allow us to assure and maintain a consistent quality of our services, irrespective of scope, field or urgency.
To our knowledge, we use the best translation quality control and error prevention systems. With the help of our extensive experience, knowledge on all force majeure and preventive measures, we act as a fine-tuned one-piece system to keep the same high level of quality in all areas of expertise.
Office management is built on international quality standards ISO 9001: 2015 and LST EN 17100: 2015 as well as annual audits. These certificates prove our commitment to quality and client satisfaction, ensures the conformity of our services to the client and statutory requirements.
The valid specifications include the specifications of the client, the translation service provider as such, as well as specifications anchored in other current industrial codes, good practice guides, or regulations.
These certificates are indicative of our commitment to quality and client satisfaction just as they provide assurance that our services meet the requirements of our clients and of the legislation.
Our internal office quality standard, job descriptions, translators’ memos, motivational reward systems are based on our structured experience, best practice, quality criteria. All this enables us to maintain the quality of standard and non-standard conditions, give feedback to our staff members and motivate for continuous professional development.